Shipping policy

Thank you for choosing Sculpt Nation. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our online store.

1. Order Processing

Orders are generally processed on business days, excluding weekends and recognized holidays.

Most in-stock orders are prepared for shipment after the order has been successfully placed and payment has been confirmed.

Processing times may vary depending on product availability, order volume, promotions, holidays, or other circumstances.

If an item is temporarily unavailable, processing may take additional time. When appropriate, we may contact you regarding the status of your order.

2. Shipping Methods

Available shipping methods and applicable charges will be displayed during checkout.

Shipping options may vary depending on:

Delivery destination
Products included in the order
Order size
Current carrier availability
Shipping service selected at checkout

The estimated delivery timeframe shown during checkout is an estimate and is not a guaranteed delivery date.

3. Shipping Time

Delivery time begins after the order has been processed and handed to the shipping carrier.

Estimated delivery times may be affected by:

Carrier delays
Weather conditions
Holidays
Incorrect or incomplete address information
High shipping volumes
Customs processing for international shipments
Other circumstances outside our reasonable control

Tracking information may become available after the carrier receives and scans the shipment.

4. Multiple-Item Orders

When an order contains multiple products, we generally attempt to ship the products together when practical.

If products are shipped separately, you may receive more than one tracking number or delivery.

Additional shipments may occur when certain products are temporarily unavailable or when separate fulfillment is necessary.

5. Shipping Address

Customers are responsible for providing complete and accurate delivery information during checkout.

Please carefully review your:

Full name
Street address
Apartment or unit number
City
State or region
ZIP or postal code
Country

We are not responsible for delays caused by incorrect or incomplete information provided at checkout.

If you notice an address error after placing an order, please contact us as soon as possible at:

Email: vasstupajit556@gmail.com

We will make reasonable efforts to assist, but an address change cannot be guaranteed after an order has entered processing or been shipped.

6. Tracking Information

When tracking information is available, it may be provided to the email address associated with the order.

Tracking updates are provided by the shipping carrier and may not appear immediately after a tracking number is created.

If tracking information has not updated for an extended period, please contact our customer service team so that we can review the shipment.

7. Delayed or Lost Shipments

If your order appears to be delayed, please first review the latest tracking information provided by the carrier.

If the shipment has not arrived within a reasonable period after the estimated delivery window, please contact us at:

vasstupajit556@gmail.com

We will review the available shipment information and determine the appropriate next step.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

We may request photographs of the package, shipping label, and product so that we can review the issue and determine an appropriate resolution.

9. International Orders

For international shipments, delivery times may vary depending on the destination country and local processing requirements.

International shipments may be subject to customs procedures, taxes, duties, or other charges imposed by the destination country.

Any such charges, when applicable, may be the responsibility of the customer unless otherwise stated during checkout.

10. Order Cancellation

If you wish to cancel an order, contact us as soon as possible after placing the order.

Because orders may enter processing shortly after purchase, we cannot guarantee that a cancellation request will be completed before shipment.

Once an order has shipped, the applicable return policy may apply instead.

11. Shipping Policy Updates

We may update this Shipping Policy from time to time to reflect changes to our shipping services, carriers, products, or store operations.

The latest version will be posted on this page.

12. Contact Us

For shipping questions or order assistance, please contact: